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Shipping

 

We know you are excited to receive the latest cute + comfortable outfits and accessories for your baby or child, so we want to make sure you know what to expect when you order from TWO FAWNS.

We curate and hand-pick the cutest outfits, shoes, and accessories from manufacturers all over the world and bring them to you here at our online store so you can shop in one convenient place.

Currently, we carry two types of inventory: "In Stock Inventory" which ships from our office in Louisiana, USA and "All Other Inventory" which will ship from either our office in Louisiana, USA (U.S. orders) or directly to you via our manufacturers from their country of origin (International orders).

This means that sometimes you may have to wait a little longer to get some of your items, but it's always worth it!

 

ORDER TIMELINE SUMMARY

1. In Stock Inventory:  Processing (1-2 business days)  ---> Shipping (3-5 business days) ---> Happy TWO FAWNS Customer!

2. All Other Inventory:  Processing (3-5 business days)  ---> Shipping (12-20 business days) ---> Happy TWO FAWNS Customer!

  

PROCESSING TIME

1. In Stock Inventory: 1-2 business days

2. All Other Inventory: 3-5 business days

  

SHIPPING TIME

1. In Stock Inventory:

  • U.S. Orders: Ships from our office in Louisiana, USA and has a 3-5 business day delivery window for contiguous U.S. addresses.
  • International Orders: Ships from our office in Louisiana, USA and has a 12-20 business day delivery window. Please see "International Shipping" below for more details.

2. All Other Inventory:

  • U.S. Orders: Ships from our office in Louisiana, USA and has a 12-20 business day delivery window for contiguous U.S. addresses.
  • International Orders: Ships directly from our manufacturers located around the world, primarily Mainland China, and has a 12-20 business day delivery window. Please see "International Shipping" below for more details.

Please take the shipping time estimates into consideration before placing an order, especially around a major holiday or special occasion.

We cannot guarantee shipping times or delivery dates, as there are some circumstances and issues which are outside of our control (logistics, weather, etc.).

 

SHIPPING COSTS

We offer FREE SHIPPING on all U.S. and International orders over $49.00.

  • U.S. orders under $49.00 - Flat Rate $3.95 shipping fee
  • International orders under $49.00 - Flat Rate $6.95 shipping fee

 

LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages if they have been confirmed "delivered" by U.S.P.S.

 

INTERNATIONAL SHIPPING

We can ship orders Internationally for a Flat Rate $6.95 shipping fee. 

International orders will be shipped directly from our manufacturers, primarily located in Mainland China.

International shipping times may exceed the 12-20 day delivery window.

If you order more than one item, you will receive multiple packages and the packages will arrive at different times since they are being shipped directly from multiple manufacturers.

International customers are responsible for shipping costs for return items to our U.S. office in Louisiana.

International customers are responsible for any customs taxes or fees due to their packages.

 

MULTIPLE PACKAGES

  • U.S. Orders: Your order will be shipping in one package.
  • International Orders: If you order more than one item, you will receive multiple packages and the packages will arrive at different times.

 

TRACKING NUMBERS

  • U.S. Orders: Once your order has shipped, you will receive a tracking number via email. We also have a convenient "Track Your Order" feature to help you stay on top of your order after it's been shipped.
  • International Orders: You will not receive a tracking number(s), but we actively monitor the shipping status from our office in Louisiana. Please contact us at support@twofawns.com if you have any questions.

 

 

 

 

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